2bat Terms and Conditions

2bat (https://2bat.app) is an international online gaming platform offering Sports Betting, Live Casino, bingo, and other gaming services to users in Bangladesh and beyond. By accessing the 2bat website or any of its related services, you are considered to have automatically accepted these Terms and Conditions.

This Terms and Conditions This forms a legally binding agreement between you and 2bat. You must read this document in full before accessing the platform, creating an account, or participating in any game.

1.1 Scope of Applicability

These Terms and Conditions apply to the main 2bat website, mobile site, applications, and all related services. They may be updated from time to time, and the most recent version will always be in effect.

1.2 Language & Interpretation

These Terms and Conditions are available in both Bengali and English. In the event of any interpretive conflict, the English version shall be considered final. However, the Bengali version is kept up to date for the convenience of our members in Bangladesh.

To create an account on 2bat, you must meet the following requirements:

• You must be at least 18 years of age or older must be.
• You are not a resident of any country or jurisdiction where online gaming is prohibited by law.
• You are registering the account on your own behalf, not on behalf of anyone else.
• You have not previously registered an account on 2bat and do not currently hold any active or inactive account.
• All information provided at registration must be accurate, complete, and up to date.

2.1 KYC Verification

2bat may verify your identity at any time. This KYC (Know Your Customer) process may require a copy of your national ID, passport, or driving licence. Withdrawals will be put on hold until KYC verification is complete.

2.2 Account Security

Keeping your account password and login details confidential is your responsibility. Any unauthorised access or suspicious activity must be reported to 2bat Support immediately. 2bat is not responsible for any loss resulting from your own negligence.

2.3 Single Account Policy

Only one account is allowed per person. Operating multiple accounts from the same device, IP address, or payment method will result in permanent suspension of all accounts, and all balances and bonuses may be forfeited.

2bat supports Bangladesh's most popular mobile banking services — Mobile Banking, Nagad & Rocket — accepts deposits via. All transactions are conducted in BDT.

3.1 Minimum Deposit

The minimum deposit amount depends on your chosen payment method, but generally starts from BDT 500. The maximum deposit limit varies by payment method and account level.

3.2 Deposit Process

• Deposits are typically credited to your account instantly.
• If a transaction fails, the funds are automatically returned to the sender.
• Bets cannot be placed until your deposit is confirmed.
• Deposits sent from third-party accounts will be rejected.

3.3 Currency Conversion

All transactions are conducted in BDT. Foreign currency transactions are not accepted. If currency conversion is required, 2bat's designated exchange rate will apply.

To make a withdrawal on 2bat, your account must have a sufficient balance and all active bonus wagering requirements must be fulfilled.

4.1 Withdrawal Timeframe

• Mobile Banking/Nagad/Rocket: Usually within 15 minutes to 24 hours after verification.
• First Withdrawal: KYC verification may take between 24 and 72 hours.
• Large Amounts (BDT 50,000+): Additional verification may cause delays of up to 72 hours.

4.2 Withdrawal Terms & Conditions

• Withdrawals can only be made to the same payment method used for the deposit.
• The minimum withdrawal amount is BDT 500.
• Bonus funds cannot be withdrawn directly. Only real money winnings earned after completing the wagering requirement are eligible for withdrawal.

2bat offers a variety of bonuses and promotions to give members more opportunities to play. Each bonus comes with specific terms that must be followed.

5.1 Welcome Bonus

New members receive a welcome bonus on their first deposit. The wagering requirement is typically 10–30x the deposit plus bonus amount. The bonus can be used on most games, with certain games excluded.

5.2 General Bonus Terms & Conditions

• Each household or IP address may participate in any single bonus promotion only once.
• Withdrawals are not permitted until the bonus wagering requirement has been met.
• If the wagering requirement is not completed within 30 days of receiving the bonus, the bonus will be forfeited.
• Bonus abuse or violation of bonus terms will result in cancellation of the bonus and any associated winnings.
• 2bat reserves the right to modify, suspend, or cancel any promotion at any time.

5.3 Cashback & Loyalty Points

Specific terms for weekly cashback and loyalty points are detailed on each promotion page. A minimum accumulated balance is required before loyalty points can be converted to cash.

Each game category on 2bat has its own rules, but a set of general rules applies across all games.

6.1 Bet Acceptance & Cancellation

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet is not confirmed due to a technical error, it will automatically be considered void.
• If an event is cancelled, the stake will be refunded.

6.2 Sports Betting

For Sports Betting, settlements are processed after official results are published. In live betting, bets placed after a market has closed may be voided. 2bat reserves the right to suspend or cancel bets in cases of match fixing or uncertain circumstances.

6.3 Live Casino and Bingo

In Live Casino games, the dealer's decision is final. If a connection is lost, the game outcome will be determined by the server log. Bingo tickets cannot be refunded once purchased.

6.4 RNG & Fairness

Across all 2bat games Independently audited RNG (Random Number Generator) technology is used to ensure that every outcome is completely random and beyond the control of any party.

The following activities are strictly prohibited on the 2bat platform. If detected, your account will be suspended and legal action may be taken:

• Money Laundering: Any attempt to launder illicit funds through 2bat.
• Bots or Automation: Use of automated betting software or bots.
• Collusion: Colluding with other players to the detriment of others.
• Hacking or Exploiting: Exploiting platform vulnerabilities or bugs.
• Fraudulent Payments: Using stolen or fraudulent payment details.
• Account selling: Selling or transferring your account to another person.
• VPN misuse: Using a VPN to access the platform from a restricted region.

2bat places responsible gaming at the top of its priorities. We believe gaming is for entertainment, not a way to solve problems. That's why we've put a range of protective tools in place for our members.

8.1 Self-Limit Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Bet Limit: Set a maximum stake limit for each bet.
• Loss Limit: Set a limit on how much you are willing to lose within a given period.
• Session Time Limit: Set a daily limit on how long you spend playing.

8.2 Self-Exclusion

If you feel that gaming is having a negative impact on your life, Self-Exclusion Use this option. Once activated, your account will be automatically suspended for anywhere between 30 days and 5 years.

8.3 Cooling-Off Period

A cooling-off period of 24 hours to 6 weeks can be set for a temporary break. During this time, logging in or placing bets will not be possible.

2bat takes the protection of your personal data very seriously. Our full Privacy Policy Privacy Policy Full details are available on the page.

9.1 Data Collection & Use

2bat only collects the information it needs — name, address, payment details, and gaming history. This data is used to deliver our services, complete KYC verification, and support responsible gaming.

9.2 Data Sharing with Third Parties

2bat does not sell your personal data to third parties. However, limited information may be shared when required by law, for payment processing, or at the request of regulatory authorities.

9.3 Cookie Policy

Our site uses cookies to improve your experience. By continuing to use the site, you are considered to have agreed to our cookie policy.

2bat is not liable for any loss arising from the following situations:

• Loss caused by internet disconnection or technical error.
• Losses resulting from the user's own negligence or a breach of account security.
• Delays or errors caused by third-party payment gateways.
• Loss caused by unexpected maintenance or server downtime.
• Suspension of services as required by law or regulatory order.

2bat's total liability shall under no circumstances exceed the total value of the transaction in question.

2bat reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes via email or an on-platform notification.

11.1 Effective Date of Changes

New terms take effect from the date they are published. Continued use of the platform after any changes means you have accepted the updated terms.

11.2 Dispute Resolution

For any dispute, you must first contact the 2bat Support team. The team will aim to resolve the issue within 72 hours. If a resolution cannot be reached, the dispute will be settled through arbitration agreed upon by both parties.

If you have any questions about these Terms and Conditions or wish to raise a complaint, please contact us:

• Email: [email protected]
• Live Chat: Log in to the platform and contact us via live chat.
• Support Hours: 24 hours a day, 7 days a week.

12.1 Complaints Process

Once a complaint is submitted, you will receive a ticket number. Our team will provide an initial response within 72 hours, and complex cases may take 7 to 14 business days to fully resolve.